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PRESS RELEASE: HotelREZ connects to Apaleo PMS helping hoteliers control cost of bookings

Integration between HotelREZ CRS and Apaleo’s PMS streamlines data management to optimise cost of sale for independent hotels


London, UK, 17 June 2024: HotelREZ, one of the world’s leading and fastest growing hotel representation companies, and Apaleo, the API-first property management platform, have joined forces completing a direct two-way interface for the seamless exchange of data.



Through the two-way API connection, hoteliers will have the capabilities to support a full 1-2-1 mapping of room types and rate types, this is designed for PMSs that have more sophisticated reporting and in some cases revenue management capabilities. The PMS will have full rate and yield control over information loaded in HotelREZ’s CRS, CentralREZ SynXIS CRS.


The interface is based on HTNG specification and deploys features that are supported by HotelREZ’s CRS. The integration between Apaleo’s cloud-native hotel Property Management System (PMS) and CentralREZ, HotelREZ’s Central Reservation System (CRS) provides real time updates to manage inventory, rates, availability and bookings for distribution to the Global Distribution Systems (GDS), primarily used by travel agents, as well as to millions of other bookers using websites powered by the GDS worldwide. 


The seamless connectivity between both providers will ensure hoteliers receive real-time reservation delivery and availability updates from these channels, via the PMS, which is available to all existing and new Apaleo customers.


Mark Lewis, CEO & Founder at HotelREZ, said “Hotels need simplicity in their tech stack to achieve more efficient operations. In the new interface between CentralREZ and Apaleo, hotels can save time and automate more processes - reducing pressure on staff while having access to more market opportunities. Hotels can ensure they effectively manage their GDS inventory while keeping their PMS updated in real-time to avoid errors or overbooking.”


Ulrich Pillau, CEO & Founder of Apaleo, added: “HotelREZ has a strong presence in the independent hotels market and through our interface hoteliers can better maximise market potential. The GDS, alongside third party distribution channels, offers huge value to hoteliers to improve profitability and grow market share. Our partnership means that hotels now benefit from optimal revenue and yield capabilities.”


Apaleo customers can also benefit from access to HotelREZ’s own network of preferred travel agencies and consortia partnerships, as well as its global demand programme, which includes corporate and MICE RFP generation. As market specialists, HotelREZ customers typically benefit from a significant growth of channel business via the GDS agency market as a result of strong account management, worldwide demand partners and optimising marketing and sales opportunities. 


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About HotelREZ® Hotels & Resorts

HotelREZ Hotels & Resorts, founded in 2004 by Mark Lewis, an experienced hospitality industry professional and entrepreneur, is one of the world’s leading hotel representation companies, dedicated to connecting independent properties with bookers worldwide. 


HotelREZ® is a SaaS enabled service company, providing distribution, web services, booking engines, revenue, sales consultancy and marketing services and support more than 2,800 independent hotels, apartments and hotel groups in over 100 countries, including private label GDS chain code solutions. Customers include StayCity ApartHotels, Dorint Hotels & Resorts, Queensway/Point A Group, Champneys, Exclusive Hotels, Hastings, The Zetter Group, View Hotels Australia, Versace Dubai, and Resident Hotels.


HotelREZ incorporates two hotel consortia: Best Loved Hotels®, a collection of unique global individual properties, with a dedicated GDS programme and website, aimed at high-end leisure travellers and agents, World Rainbow Hotels®, the world’s only GDS Enabled LGBTQ+ global hotel consortia, representing more than 1,200 hotels in over 230 destinations. HotelREZ also powers the Elegant Hotel Collection® - a full-service luxury soft brand serving a curated global network of unique and inspiring luxury hotels. 


About Apaleo

Apaleo is the open property management platform for hotel and serviced apartment groups, empowering accommodation providers to create the ultimate digital experience for guests and staff. The API-first property management platform powers brands across more than 24 countries, disrupting the nature of hospitality software with the transition from single-vendor suites to best-of-breed technology. Customers include citizenM, Numa, Limehome, Mollie’s, Vagabond Club, Raus and more. For more information, visit apaleo.com.

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