PRESS RELEASE: SIHOT and Dingus automate tour operator hotel reservations

Enhanced interface between SIHOT.PMS and the Dingus channel manager automates availability synchronisation and deposit collection to streamline hotel operations and improve time management

Germany, 29 May 2025: SIHOT, one of the leading hotel management systems, has upgraded its integration with Dingus, Spanish hotel distribution platform, to streamline hotel operations with real-time reservation updates for contracted tour operator agreements within SIHOT.PMS - Property Management System.

SIHOT and Dingus automate tour operator hotel reservations

A popular channel manager solution for holiday resorts in Spain and Caribbean, Dingus supports holiday resorts with room and rate distribution to leading tour operators - generally unavailable on standard channel managers. Through the enhanced interface, availability is now synchronised in real-time between Dingus and SIHOT to ensure availability is accurate.

Hotels can download reservation data which will automatically link to preexisting tour operator contracts to manage contracted allotments within the SIHOT.PMS. This development provides hotels with greater control over inventory and availability by being able to better manage negotiated contracts and allotment reservations.

By synchronising with contracted allowances the PMS automatically determines whether reservations fall into the agreed allotments for a specific agreement and assigned to the specific contract number or if the reservation should be drawn from general availability. In allowing inventory allocation to be updated in real-time, hotels can prevent overbooking and maintain control of availability.

Hotels can now also access prepayments and reservation deposits which are processed through the Dingus extranet and recorded on hotels’ reservation accounts in the SIHOT.PMS. The enhancement also supports Spanish law compliance with SIHOT.PMS automatically generating and issuing customer invoices inclusive of guest I.D documentation, if provided by the external channel.

In addition, extra supplements purchased via Dingus distribution channels are downloaded to SIHOT with Non-Refundable rates fully supported between the two systems.

Carsten Wernet, Chief Executive of SIHOT said, “Following high demand from our hotel customers and to meet the increasing challenge of administrating negotiated contracts for tour operator reservations, we have worked closely with Dingus to improve reservation and payment data sharing. As a result, the manual management of tour operator reservations has been automated - saving hotels valuable time, increasing speed of response and improving the quality of data and invoicing processes. “

Milena Galindo, VP Strategy & Partnerships, DINGUS, said, “Hotels are under increasing pressures to reduce their cost of operations, streamline processes and ensure there is a clear record of reservations and payments to meet increasing compliance requirements. Our new integration with SIHOT allows hotels to have complete transparency and control over their distribution strategies with tour operators to maximise commercial opportunities in this sector of the travel industry.”

The rollout of the new interface is available immediately to existing SIHOT customers. For more information contact SIHOT or visit www.sihot.com