Spotlight on Wi-Fi connectivity as Focus on Hospitality achieves RUCKUS Elite partner status

Expert partnership reviews internet connectivity in hospitality IT infrastructure

to meet operational demands and guest expectations

Shoreham-by-Sea, UK, 10 September 2026: Focus on Hospitality, powered by Focus Group - one of the UK’s leading providers of essential business technology - has achieved Elite partner status with RUCKUS, a Belden brand, for enterprise-grade Wi-Fi® and networking.

As a RUCKUS® Elite Partner, Focus on Hospitality now offers its hospitality customers access to advanced networking expertise, specialist technical support and proven Wi-Fi solutions. Through the partnership hotels, restaurants, golf clubs, stadiums and other hospitality venues have access to reliable, secure and high-performance connectivity that enhances guest experiences and supports seamless hospitality operations.

Network connectivity now underpins almost every aspect of a hospitality operation, extending well beyond guest Wi-Fi browsing and email. Focus on Hospitality delivers resilient IT infrastructure services that support the growing demands of cloud property management systems, mobile room access, in-room TV services, VoIP communications, payment processing, guest applications, staff technology, and connected IoT devices.

By combining Focus on Hospitality’s sector expertise with RUCKUS technology, venues can address both operational and guest connectivity challenges, creating a more reliable digital environment for guests and employees alike. When supported by a clear strategy and guest consent, Wi-Fi data can further enhance guest engagement through personalised communications, loyalty initiatives, and valuable operational intelligence, making connectivity a driver of both customer satisfaction and commercial performance.

Alessandra Leoni MIH, Head of Hospitality at Focus Group, said: "“Today, Wi-Fi is as fundamental to the guest experience as comfortable rooms, quality amenities and in-room entertainment. Guests may not notice great connectivity, but they certainly notice when it fails. Our team has operated and worked in hotels, we understand that network issues quickly become front desk problems, impact online reviews and ultimately affect revenue. As a RUCKUS Elite Partner, we're able to provide hospitality venues with an honest assessment of their connectivity performance and a clear, practical roadmap to improve it.”

Focus on Hospitality also provides practical guidance on Wi-Fi 7, the latest and fastest generation of Wi-Fi, including whether a venue actually needs it yet, so that investment matches real requirements.

Steve Johnson, VP, Regional Sales EMEA, RUCKUS Networks at Belden said: “Today's guests expect connectivity to be as seamless as every other part of their experience. From hotels and restaurants to sports and entertainment venues, reliable Wi-Fi has become essential to keeping guests connected and operations running smoothly. Focus Group's deep hospitality expertise, combined with RUCKUS’ networking solutions, helps hospitality customers deliver exceptional connected experiences for guests while supporting the needs of staff and business operations.”

To coincide with the announcement, Focus on Hospitality is inviting hotel owners and operators to take advantage of a complimentary Technology and Connectivity Review. The assessment highlights areas of risk and opportunity, categorising findings as high, medium or low priority and providing a clear, actionable roadmap for future improvements.