PRESS RELEASE: HotelREZ appointed two senior executives in ongoing international expansion

Senior hires Zukiswa Tuso leads global marketing and Karen McFall joins the New Business team bolstering market presence for growth

London, UK - 1 July 2025: HotelREZ, one of the world’s leading hotel representation companies, announced the appointment of two senior executives to lead marketing and drive new business.

Bolstering its leadership team - the award-winning The Sunday Times Best Places to Work company now boasts an impressive team of women leaders for a technology and services company in the hospitality space.

Zukiswa Tuso joins as Head of Marketing Communications, heading up the international marketing team to lead the global marketing activation strategy to build brand and product awareness, support customer acquisition and launch the latest HotelREZ products. With two decades experience as a marketing leader, Zukiswa brings a vast amount of diverse and relevant experience to the role. Having worked across a number of industries including education, cold chain , cloud technology, and healthcare, Zukiswa has prominent travel and hospitality experience with tenures as Brand Manager at Avis Budget Group and Tsogo Sun - South Africa’s leading casino, hotel and entertainment group.

The second senior hire, Karen McFall has been appointed Director of New Business, reporting into Deborah McGee, VP Business Development to further expand HotelREZ’s presence in Europe as a leader in sales, marketing and distribution services. With over 30 years experience, Karen previously played a key commercial role at BVS, supporting business growth and client engagement strategies. Her career also includes sales and leadership roles at Bespoke Hotels and Jurys Doyle.

“HotelREZ is undergoing a transformation as we boost our international presence and extend our portfolio with a suite of products and services that will help independent hotels secure more revenue,” said Zukiswa Tuso, Head of Marketing Communications at HotelREZ. “It’s been a great experience so far working with a diverse and inclusive team who are equally enthused about the future of hotel technology and helping our clients achieve their business goals.”

“There’s huge growth opportunities for HotelREZ, especially as the product suite expands - allowing us to better support hotels with their sales and distribution mix,” said Karen McFall, Director of New Business. “It’s empowering to be part of a team renowned for its inclusivity and a business that really champions women leaders in business.”

“Zuki and Karen are fantastic additions to join our incredibly dynamic team as we continue our growth trajectory and identify new ways to support independent accommodation businesses thrive worldwide,” said Mark Lewis, CEO, HotelREZ. “I’m proud to lead a team of empowered women business leaders that are focused and know how to get the job done. There’s a great future ahead of us.”