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Live from the Independent Hotel Show London 2023

Updated: Nov 29, 2023

Travel Market Life hit the road to catch up with industry insiders for a special live recording at the Independent Hotel Show. Check out the three podcasts.

Hotel Revenue and eCommerce

How can hotels drive their revenue in an ever-challenging marketplace? Are OTAs a necessary evil or a blessing in disguise? And what role does the often overlooked GDS play in hitting a hotel’s commercial targets?

This special episode of Travel Market Life was recorded live at the Social Business Space at the Independent Hotel Show London.

Joining host Ryan Haynes to discuss all things revenue and ecommerce are panellists:

  • Teresa Kingston, Commercial Director - Rockliffe Hall

  • Susanne Williams, Commercial Director (consultancy) - Journey Hospitality

  • David Ohandjanian, Founder - Uphotel

  • Daniel Simmons, CCO - HotelREZ

  • Ally Northfield, MD - Revenue by Design

Listen on Spotify

Listen on Apple Podcasts

Recruit, reward, retain: hospitality, the place to work

Hospitality can be a tough place to work, but it’s also one of the most enjoyable. From fostering an inclusive team environment to helping staff feel valued, this special episode of Travel Market Life looks at how hotels can improve the way they recruit, reward and retain their staff.

Recorded live at the Independent Hotel Show London on 17 October 2023, Travel Market Life’s host Ryan Haynes is joined by:

  • Tej Walia, Managing Director - Foxhills Club & Resort

  • Rita Varga, CEO - RaizUp

  • Phil Street, Director - Momentum Recruitment

In an industry that offers a multitude of career opportunities, the panel discusses how to diversify the workforce, recruit digitally savvy talent, improve transparency, and make staff feel valued - and it’s not just financial incentives that work!

Listen on Spotify

Listen on Apple Podcasts

Tech stack of the future

Guests expect a unique experience when staying at a boutique or independent hotel - and the properties require the same from their technology providers.

In this special Travel Market Life podcast, recorded live at the Independent Hotel Show London, an expert panel discuss a range of topics to help hoteliers shape their tech stack and ensure its fit for purpose today, tomorrow and beyond, including:

  • How suppliers need to support boutique hotels after installation

  • What hoteliers want from their technology providers

  • The value automation can bring to independent hotels

Host Ryan Haynes is joined by:

  • Vibhu Gaind, CIO - RBH Hospitality Management

  • Nick Pilbeam, Commercial Director - Point A

  • Nadine Böttcher, Head of Product Innovation - OTA Insight

  • Liutauras Vaitkevicius (LV), Managing Director - Zetter Hotels

  • Harry Fielder, CEO - Umi Digital

Listen on Spotify

Listen on Apple Podcasts

Listen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at

Follow us on LinkedIn for more thought-provoking content: Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through

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