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The digital experience: how to meet the rising expectations of hotel guests
Consumers expect seamless digital experiences, hotels must catch up to meet expectations. So what elements of a customer’s hotel journey...
Aug 28, 20236 min read


Why automation (or any tech) is difficult to sell to hospitality sector
Automation can make a significant difference to businesses in the travel and hospitality sectors. After all, this is a sector with a high...
Aug 25, 20234 min read


Hoteliers' Voice S3E6 - How Foxhills evolves to remain relevant
Tej Walia, Managing Director, The Foxhills Collection joins us for Hoteliers' Voice season 3 to give us a rundown of the investments the...
Aug 15, 202313 min read


Hoteliers' Voice S3E5 - How H-Hotels transitioned from hotel distribution to ecommerce
Christoph Peppers, Director E‑Commerce for H‑Hotels GmbH joins us on Hoteliers' Voice Season 3 to look at the changes in revenue and...
Aug 7, 202313 min read


Why marcomms is more important than sales: changes in B2B buying and selling
In the age of information and the internet, B2B buyers now do a lot more independent research before engaging with a sales team. This...
Aug 6, 20233 min read


Hoteliers' Voice S3E4 - How Outrigger Hospitality implemented a data culture
James Wilson, Director of Business Intelligence and Analytics Services from Outrigger Hospitality Group gives insight for Hoteliers'...
Aug 1, 202313 min read
