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Charity time - Hospitality Action, supporting industry workers
Hospitality Action is one of the leading industry charities supporting hospitality workers through crisis. In this episode we learn more...
Sep 7, 202313 min read


Independent - how to be competitive? Making investment count
Miguel Velez, CEO & Founder, Unlock Boutique Hotels is joining the ACE Hotel Tech Summit where he will address the challenges of...
Sep 4, 202312 min read


Hoteliers' Voice S3E7 - How Point A uses airline retail as a model
Nick Pilbeam, Commercial Director for Queensway Hotels and Hospitality operating Point A Hotels joins us in Hoteliers' Voice to look at...
Aug 29, 202315 min read


Social Media: a promotional tool for the hospitality industry
In this episode, we look at Social Media as a promotional tool for the hotel industry with Jamel Ben Amor, President and Managing...
Aug 29, 202313 min read


Hoteliers' Voice S3E6 - How Foxhills evolves to remain relevant
Tej Walia, Managing Director, The Foxhills Collection joins us for Hoteliers' Voice season 3 to give us a rundown of the investments the...
Aug 16, 202313 min read


Hoteliers' Voice S3E5 - How H-Hotels transitioned from hotel distribution to ecommerce
Christoph Peppers, Director E‑Commerce for H‑Hotels GmbH joins us on Hoteliers' Voice Season 3 to look at the changes in revenue and...
Aug 8, 202313 min read


Hoteliers' Voice S3E4 - How Outrigger Hospitality implemented a data culture
James Wilson, Director of Business Intelligence and Analytics Services from Outrigger Hospitality Group gives insight for Hoteliers'...
Aug 2, 202313 min read


Hotel Partner - How INua Collection uses guest data
In another of our Hotel Partner series, we look at how The iNUA Collection uses guest data to improve operations, enjoy efficiencies and...
Jul 25, 202314 min read


How hoteliers are rethinking the revenue metric dilemma
In this episode the second of a mini-series on revenue management and pricing strategies, we speak with Radisson, Preferred Hotels and...
Jul 19, 202319 min read


Hoteliers' Voice S3E3 - How Hotel Schweizerhof makes incremental gains to its tech stack
As part of Hoteliers' Voice season 3, we speak with Andreas Stöckli, General Manager at Hotel Schweizerhof in Zurich about evolving and...
Jul 11, 202312 min read


Hotel Partner - How The Berkeley staffs hospitality's frontline
This Hotel Partner episode explores how The Berkeley addresses recruitment and staffing on hospitality's frontline. We are joined by...
Jul 5, 202313 min read


Mini-series - Staffing and recruitment in hospitality: how to find service staff
We speak to Richard Bodin, Director of Travel Services for MATCH Hospitality as part of our Staffing mini-series, looking at the...
Jun 29, 20237 min read


Mini-series - Staffing and recruitment in hospitality: how to find the right leaders today
As the first part of a mini-series looking at staffing and recruitment in hospitality, in this episode, we find out how to recruit the...
Jun 27, 20237 min read


How independent regional hotels can be revenue smart
In this episode the first of a mini-series on revenue management and pricing strategies, we speak with an independent hotel property, an...
Jun 20, 202319 min read


Hoteliers' Voice S3E2 - How Columbia Beach Resort uses digital to augment the luxury experience
We speak to Monica Coppetta, General Manager of Columbia Beach Resort in Cyprus as part of Hoteliers' Voice about how they focus on the...
Jun 13, 202312 min read


Hotel Partner - How Guldsmeden Hotels demonstrates sustainability credentials
In this edition of Hotel Partner, we hear from Patricia Plesner, CEO, Eco Hotels and Gabriella Kingelin, Sales Manager, Guldsmeden Hotels...
Jun 6, 202311 min read


Hoteliers' Voice S3E1 - How Best Western built a direct campaign with guest profiling
Chris Bowling, Head of digital marketing and ecommerce at Best Western UK joins us as our guest for Hoteliers' Voice to share how they...
Jun 1, 202315 min read


Hotel Partner - How to incorporate the Wellness and Spa asset into a hotel
In this episode, we’re joined by author and wellness consultant Sonal Uberoi and Journey Hospitality’s commercial director – Elli Regan...
May 25, 202313 min read


Hotel Partner - How Virgin Hotel's in-room innovation delivers revenue
In this episode we’re joined by Jason Doebrich, VP IT at Virgin hotels and Martin Chevalley, CEO and cofounder of Innspire to discuss the...
May 17, 202315 min read


DESIGN HOTELS - Why hotel collections are pursuing digital guest experiences
In this episode we speak with Simon Schwitallik, Director of Commercial Strategy and Analytics at Design Hotels to discuss the trends in...
May 9, 202314 min read