The world's largest tourism trade fair ITB Berlin 2020 has been cancelled due to the rapid spread of the new coronavirus (COVID-19).
With ITB cancelled Funnel TV took too Berlin to meet other stranded members at The Student Hotel for two days of live webcasts, presented by Rita Varga and Ryan Haynes, directed in the studio by Enzo Aita.
REVENUE PANEL, 4th March 2020
In this session we spoke about Revenue, the technology systems and challenges ahead for hoteliers. Featuring Michael Mernagh of OTA Insight, Neville Isaac of Beonprice, Phillip Ibrahim the GM of The Student Hotel, Fritz Dickamp of L.I.K.E. Hospitality Consulting and Vladimir Martinov of Upgrade2
CRM PANEL, 5th March 2020
Holding a discussion on Customer Relationship Management and the role of systems in the traveller guest journey, we spoke to some of the leaders in the field including dailypoint, Revinate, Cendyn, Profit Room and Experience Hotel CRM.
MEWS PANEL Hoteliers Speak, 4th March 2020
In this section Mews takes over hosting a discussion with hoteliers on their direct experiences of distributing, pricing and sales and the challenges they are experiencing. Hear direct from hotels themselves as they navigate a tricky world of online sales and distribution.
Sustainability in Travel, 5th March 2020
We talked about sustainability in travel
PERSONALISATION, 4th March 2020
We talk to Andy Owen-Jones, CEO and founder of bd4travel - a personalisation data platform for travel websites transforming the travel buying experience with more relevant product for anonymous users. He presents how the platform works and the opportunities for product, digital marketing and ecommerce teams.
We speak to Daan de Bruijn, CEO and founder of BookBoost - a guest messaging platform for hotels to improve guest communications with direct engagement across all messaging channels including WeChat, Whatsapp, SMS, Facebook etc to deliver enhanced guest experience and build satisfaction and revenue through conversation.
TECHNOLOGY PANEL, 4th March 2020
In this section we hear an exclusive announcement from COO and founder of IDeAS, Sanjay Nagalia, with an interview hosted by Enzo Aita. We hold a technology panel talking integrations and connectivity, the role of machine learning and where the industry is with digital transformation. Taking the perspectives of four industry specialists from Clemens Fisch, Regional Sales Director EMEA for Siteminder, Stephen Burke VP Travel and Hospitality at Sciant, Fiona Gillen VP Marketing for The Hotels Network and Antonios Salapatas Market Manager DACH for PACE.
Women in AI, 5th March 2020
In this section we are joined by an all female panel discussing AI.
2020 Challenges, 4th March 2020
In this section we discuss the challenges ahead for 2020 with and without the caronavirus and what the industry will be considering and reflecting on in the coming year.