How Point.a uses airline retail as a model
HOTELIERS' VOICE S3E7
Nick Pilbeam, Commercial Director for Queensway Hotels and Hospitality operating Point A Hotels joins us in Hoteliers' Voice to look at the influence of airline retail model in the hospitality sector.
Queensway is a family business founded in 1973 creating meaningful and memorable hospitality experiences. Its portfolio includes hotels, coffee houses, restaurants, residential property and a private member’s club. Point A Hotels offers cosy, comfortable, budget friendly rooms in the heart of the big city.
With seven hotels in London, one in Glasgow, Edinburgh and Dublin, Point A focuses on providing collaborative, fun and exciting places to work.

In conversation, we look at:
1. Tech for leading edge hoteliers
2. Learnings from airlines sales models
3. PMS for smart operations
4. Automation and data
5. Pricing for profitability
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