How Outrigger Hospitality implemented a data culture
HOTELIERS' VOICE S3E4
James Wilson, Director of Business Intelligence and Analytics Services from Outrigger Hospitality Group gives insight for Hoteliers' Voice Season 3 on how to get data buy in and create a data culture across the organisation
Outrigger property blends seamlessly with its unique locale, offering a compelling guest experience with distinctive sense of place. With 38 properties and over 7,000 rooms in operation and/or development, Outrigger is a multi-branded portfolio while also managing properties part of top international hotel brands.

In conversation with James, we discuss:
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Importance of a data culture
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Impact on the bottom line
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Systems for data
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Culture change and get buying
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Identify the right partners
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