HOTELIERS' VOICE S3E3

As part of Hoteliers' Voice season 3, we speak with Andreas Stöckli, General Manager at Hotel Schweizerhof in Zurich about evolving and augmenting the tech stack to provide more digital services to guests while digitalising operations and energy management to improve efficiencies.

Standing at over 140 years old, Hotel Schweizerhof has 98 rooms and suites with modern conveniences and stylish luxurious amenities, where guests are treated to the feel of Old World elegance with the added convenience of modern accommodations and courteous, friendly and attentive service. Hotel Schweizerhof lives and breathes hospitality ensuring that the needs of guests are always in the forefront of their thinking.

In conversation with Andreas we cover:

​

• Hotel tech stack for a contemporary luxury hotel

• In-room entertainment and digital technologies

• Website UX and why it is so important

• Operations management and streamlining processes

• Costs and energy efficiencies

​

Key systems covered include; Innspire, Seamans, HotelKit, MFiles

Listen on Spotify

Listen on Apple Podcasts