IHTF 2023 - How Accor is addressing its digital check-in
We are joined by Roger Tabbal, VP Global Guest Technology & Innovation – Tech for Hotels from Accor to discuss the hotel brand's approach...
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- Feb 21
- 7 min
IHTF 2023 - How Best Western is investing in its direct bookings
Joined by Chris Bowling, Head of Digital Marketing & Ecommerce at Best Western Hotels who at IHTF will deliver the presentation "Working...
- Feb 10
- 13 min
IHTF 2023 - How Real Hotels Group uses technology for the guest journey
Joined by Alexandre Pereira from Real Hotels Group we explore how the portfolio approached the guest journey and developing a strategy,...
- Jan 16
- 12 min
The MICE are back – how proposals are changing.
The Global Meetings Incentives Conferences Events Industry is Expected to Reach $1,337.4 Billion by 2028 according to Allied Market...
- Jan 9
- 12 min
How Louvre Hotels uses Robotic Process Automation
We explore Robotic Process Automation (RPA) and how this is being applied to hotel tech environments to ease the administrative burden on...
- Jan 3
- 9 min
Global Revenue Forum 2023: What's in store
We learn more about the new virtual revenue event for hotels specifically designed for commercial leaders. Joining us is Ally Northfield...
- Dec 21, 2022
- 13 min
How to create real value from loyalty programmes
Joined by Mark Ross-Smith, CEO of Status Match, with 20 years’ experience leading loyalty programs in telecoms and travel, and previously...
- Nov 23, 2022
- 17 min
The human in hospitality: empathy & authenticity
Saar Sharon, Head of Hotel Capital Markets for Colliers International shares his insight and experience working internationally across...
- Nov 16, 2022
- 14 min
Photographs & Memories - Simone Puorto - Setting fire to hospitality
With an ambition to become a philosophy teacher, our next Memory Maker entered hospitality at 19 and didn’t look back. Simone Puorto...
- Nov 11, 2022
- 1 min
Conversations from Annual Hotel Conference 2022
These interviews were recorded at The Annual Hotel Conference 2022 alongside Cristina Blaj, founder and CEO of Open Revenue Consulting...
- Nov 10, 2022
- 14 min
Adapting hospitality management
Michael Jones, Director of Revenue tells us how Effective Hospitality Management emerged from the pandemic by building a business model...
- Nov 2, 2022
- 13 min
Spanish hotel & travel tech market with the Smart Travel News Editor
Exploring trends in the Spanish travel and hospitality market with Editor & Founder SmartTravel News. Juanda Núñez gives insights to the...
- Oct 11, 2022
- 12 min
Buying hotel tech – setting expectations
How to approach your tech stack buying decisions and get the most out of vendors. We're joined by Cristina Blaj, Founder and CEO of Open...
- Sep 28, 2022
- 16 min
Photographs & Memories - Fernando Vives - The elaborate hotel hoax
A man whose passions are quite clearly his family and hospitality, our next memory maker ditched a future in Computer Science for a life...
- Sep 25, 2022
- 10 min
Future of Regional Aviation
Joined by Roope Kekalainen (CEO) and Jari-Jussi Viinikkala (CFO, the co-founders of Lygg present their vision for the future of regional ...
- Sep 6, 2022
- 14 min
Photographs & Memories - Mona Faraj: When camels try climbing stairs
When war broke out in Lebanon in 1990 our next memory maker had to abandon her course in banking and moved to Abu Dhabi where she entered...
- Aug 17, 2022
- 14 min
Exciting hospitality for great experiences
In this episode we look at the important factors of hospitality today; the aspects that generate excitement and the role of digital...
- Jul 21, 2022
- 14 min
Photographs & Memories - Christine Tan: Pressing for attention
Our next memory maker dreamed of being in hospitality, persuading her father to send her to hotel school. Christine Tan takes us on her...
- Jul 4, 2022
- 11 min
Hotel design influenced by digitalisation
Social distancing, contactless technologies, new guest expectations and digitalisation - how much is it influencing the use of space in ...
- Jun 27, 2022
- 17 min
Adapting Accommodation Supply in TAs and TMCs
John Hubbs-Hurrell, Head of The Advantage Global Network joins us to talk about how accommodation supply is massively adapting to new...
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